Privacy Policy
Overview
My Education Room Inc. is committed to respecting your privacy. We follow highly respected international standards protecting customers' privacy in the following areas:
Notice - Individuals must be informed that their data is being collected and about how it will be used.
Choice - Individuals must have the ability to opt out of the collection and forward transfer of the data to third parties.
Onward Transfer - Transfers of data to third parties may only occur to other organizations that follow adequate data protection principles.
Security - Reasonable efforts must be made to prevent loss of collected information.
Data Integrity - Data must be relevant and reliable for the purpose it was collected for.
Access - Individuals must be able to access information held about them, and correct or delete it if it is inaccurate.
Enforcement - There must be effective means of enforcing these rules.
This privacy statement discloses the privacy practices for My Education Room Inc.
Contents
A. Why is my information needed?
B. What information does My Education Room Inc. gather/track and how is it used?
C. With whom does My Education Room Inc. share the information?
D. How can I review, correct and update my personal information?
E. How can I opt out of My Education Room Inc.'s collection, use and distribution of my information?
F. How does My Education Room Inc. protect my information from loss, misuse or alteration?
G. What does My Education Room Inc. do with information submitted through the Become a Partner program?
H. Who can I ask if I have additional questions?
From time to time, My Education Room Inc. may introduce new products and services. To the extent that these new products and services affect this policy, this policy will be updated. Please see item E for details on how we notify users of updates to our privacy policy.
A. Why is my information needed?
My Education Room Inc. is web based; because of this they may require the use of first and last names, billing contact information, a password and a valid email address as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.
B. What information does My Education Room Inc. gather/track and how is it used?
PERSONAL INFORMATION:
We collect personal information from users including (at minimum) first and last names, an email address to be used as a login, billing contact information, and a password. Your email address may be used to send you periodic product newsletters, offers and usage tips from My Education Room Inc. You can opt out of promotional emails at any time, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services, process payments, update our records, communicate with you about products and services, and generally maintain your accounts with us. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@myeducationroom.com. We do not share, sell, trade, or rent your personal information to third parties except as described in this privacy policy.
Information gathering at My Education Room Inc. is done so on a voluntary basis. Information submitted on these sites can include contact information such as email addresses or comments on blog postings. You should be aware that any information you provide in the comment, or blog areas may be read, collected, and used by others who access them.
In-session information collected during meeting, webinar and training sessions is protected. “In-session information” includes all screen sharing data, keyboard/mouse control data and text chat information. Information about scheduled and prior meetings, webinars and/or trainings is stored on our website for security and dispute resolution purposes and only accessible to authorized users.
Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.
BUSINESS INFORMATION:
Information that is collected by our products or by meeting, webinar and training organizers or administrators is considered confidential. We will not view Client Information except as necessary to appropriately support the service or as required by law. (Client information includes schedules, attendee lists, subject names, email addresses, names, session records, and any other client information used while in session) When an attendee registers for an online meeting, webinar or training, that information is provided to the organizer of the session. My Education Room Inc. may store that information to fulfill our obligation to our customers, but we will not use the information to send marketing communications for My Education Room Inc. services or third party offers to attendees. You should be aware that any personally identifiable information you submit while in session and utilizing the chat feature can be read, collected or used by the meeting organizer and other meeting participants. Chat logs and meeting recordings are stored by My Education Room Inc. for security and dispute resolution purposes. We will not view client information, except as necessary to appropriately support the service and for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers’ service experience or as required by law.
PARTNERS/AFFILIATES:
In some cases we may provide services jointly with other businesses. For these co-branded offerings in which a third party is involved in your transactions, we will sometimes share or jointly collect customer information related to those transactions with that third party. On the co-branded registration pages the partner/affiliate’s privacy policy will govern the collecting or receiving of information. Please ensure to read their privacy policy so that you will know at the time you create your account exactly how your information will be used. If you are registered with My Education Room Inc. through a partnership/affiliate and you request to opt out of receiving promotional updates we will also provide your email address to that partner so that they may also discontinue sending you messages on behalf of My Education Room Inc.
SESSION RECORDS:
To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using My Education Room Inc. products.
SECURITY INFORMATION:
My Education Room Inc. also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies and other unique identifying information of machines that have our software downloaded and installed on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.
CHILDREN'S PRIVACY
My Education Room Inc. does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register without parental consent. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@myeducationroom.com.
About the collection of parent email address: For any child-targeted site or application, or in any instance where we ask for age and determine the user is age 12 or under, we will ask for a parent or guardian email address before we collect any personal information from the child. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at info@myeducationroom.com. We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
My Education Room Inc. encourages parents and guardians to go online with their children. Here are a few tips to help make a child's online experience safer:
-Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
-Know the sites your children are visiting and which sites are appropriate.
-Look for website privacy policies and know how your child's information is treated.
SURVEYS:
In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, and presentation to advertisers. We use such information to better focus our product and personalize the scope of services offered to each individual user.
SOCIAL MEDIA:
Our Site includes Social Media Features, such as the Facebook and Twitter buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. These services will also authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. These Services may give you the option to post information about your activities on our websites to your profile page to share with others within your network. Your interactions with these Features are governed by the privacy policy of the company providing them.
TESTIMONIALS:
With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@myeducationroom.com.
WEB ANALYTICS:
We continuously improve our websites and utilize different third party web analytic tools to help us do so. We are interested in how visitors use our websites, what they like and dislike, and where they have problems. We also use web analytical tools on our sites to help gather non-personally identifiable data about download and application usage. We may use information such as IP addresses to determine the general geographic locations areas of our visitors, but this information is not correlated to personal information about individual users. The web beacons used in connection with our web analytics services do not share any personally identifiable information about our website and application visitors with third parties. These tools may gather data such as what browser a person uses, what operating systems are used, what is downloaded, and what content, products and services are reviewed when visiting or registering for services at one of our websites or mobile applications. This information is used solely to assist My Education Room Inc. in maintaining a more effective and useful website for our customers.
We track aggregate traffic patterns throughout our site but we do not correlate this information with personally identifiable data about individual users. We track domain names, browser types and MIME type. Such information will not be passed to third parties without your prior consent unless where required by applicable law.
COOKIES:
A cookie is a small data file that certain websites write to your hard drive when you visit them. We use cookies to track user traffic patterns and hold certain registration information. When you register at My Education Room Inc., we use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes. These cookies enable you to enter the My Education Room Inc. site without having to log on each time. We do not store passwords or any Personal Information about you in the cookies.
Local shared objects, also known as Flash cookies, may be used by third parties for some of our product training videos. These cookies are used to store preferences for the videos such as volume control. Flash cookies are not used to back-up, recreate or re-spawn a browser cookie that a user may delete. Flash cookies are different from browser cookies because of the amount of, type of, and way data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
My Education Room Inc. may partner with selected organizations to help us track the effectiveness of our websites, generate visitor traffic, display advertisements to you based on your visit to our sites. When a partner refers a visitor to us from any of these sites, they set a web beacon and a cookie on our site. An ad ID and a partner ID are stored in the cookie, but no personally identifiable information specific to the actual visitor is stored. My Education Room Inc. does not see the cookie; we only include the web beacon on our page, which results in a request to the partner’s servers from the customer browser. We have no control over their use of tracking technologies after they are placed on our site.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can still review the website if you choose to set your browser to refuse all cookies; however, you must enable cookies in order to establish an account and to download and install software when necessary.
CONTESTS:
For contests (i.e. scholarships, credits to My Education Room Inc. etc.) we typically require only the information necessary for a child to participate, such as first name (to distinguish among family members) and parent email address (to notify the parent where required by law). We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest.
Of course, some contests ask the child to submit their own created content along with the child’s entry. In those instances, we may require parental consent prior to submission.
C. With whom does My Education Room Inc. share the information?
Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties.
My Education Room Inc. by necessity is required to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose. Also, in the event that My Education Room Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. For more information on how you will be notified in this instance, see Section E below.
Except in the limited instances as stated above, we will never voluntarily share personally identifiable information with any third party without the user’s express consent or unless compelled by applicable provincial and federal laws. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
My Education Room Inc. does not control the practices of our partners/affiliates. If you have questions about how partners/affiliates use the information gathered when you link to them, please read their privacy policies.
Links to other sites: This website may contain links to other sites that are not owned or controlled by My Education Room Inc. Please be aware that we, My Education Room Inc., are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
D. How can I review, correct and update my personal information?
If you wish to change or review your personal information, go to your My Account page. There you can access or update the personal information and account history we have on file. You can also change your email subscription status to receive our newsletter, and our email marketing communications including promotions we send on behalf of third-parties. Please contact us at info@myeducationroom.com if you need assistance in updating or reviewing your information.
E. How can I opt out of My Education Room Inc.'s collection, use and distribution of my information?
To change your email subscription status to receive or to stop receiving marketing communications or third-party promotions administered by My Education Room Inc. or to opt out of My Education Room Inc.’s collection, use and distribution of your information as stated above, or deactivate your account please go to the My Account page.
This privacy policy is subject to change. If we are going to use your personally identifiable information in a manner materially different from that stated at the time of collection, we will notify you via email prior to the changes taking effect. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.
F. How does My Education Room Inc. protect my information from loss, misuse or alteration?
My Education Room Inc. uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer). Nevertheless, we remind you that no security measure is perfect.
My Education Room Inc. is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password. For information on how to do this, please see item D above.
G. What does My Education Room Inc. do with information submitted through the Become a Partner program?
Information submitted to us via the Become a Partner program is completely voluntary and enables us to provide you with information on My Education Room Inc. partnership opportunities. All information submissions are voluntary and will be used solely to provide information to you at your request. In keeping with our privacy policy standards, we will never voluntarily share personally identifiable information submitted to us about partnership opportunities with any third party without your express consent or unless compelled by applicable provincial and federal laws.
H. Who can I ask if I have additional questions?
For additional inquiries about the privacy of your information, you may contact My Education Room Inc. via email at info@myeducationroom.com or by writing to us via regular mail at: My Education Room Inc., 1015 Austin Avenue
Coquitlam, BC, V3K 3N9, Canada.
